Important Information
Policies
To help make your stay at Hilton Garden Inn Des Moines Airport in Des Moines as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward policies designed for smooth airport stays.
Policies at Hilton Garden Inn Des Moines Airport work alongside the hotel’s modern room features and contemporary amenities to create an organized experience for airport and business travelers.
- Check-In and Check-Out
Check-in generally begins during the afternoon, while check-out takes place before midday. Timing requests depend on room availability.
- Identification Requirements
Guests are typically required to provide valid government-issued identification and a payment method during registration.
- Payment Policies
Major credit cards are accepted, and some reservations may require deposits or temporary authorization holds.
- Airport Shuttle Policies
Airport shuttle service availability may operate according to scheduled hours or request-based arrangements.
- Smoking Policies
The hotel maintains non-smoking rooms and indoor public areas throughout the property.
- Cancellation Policies
Cancellation conditions vary depending on reservation type, booking dates, and selected rates. Flexible reservations may allow modifications before arrival deadlines.